Note to all Valued Genuine Customers: we will do everything possible to make sure you are totally satisfied as we provide Quality and Value for Money. But there are a few people out there who will try and make life difficult for everyone-this page is for them.
Disclosure of trader status
The Fair Trading Act requires anyone who is in trade to make this clear to consumers when offering goods or services for sale online. This informs consumers that they are covered by the Fair Trading Act and the Consumer Guarantees Act.
Dovedale Computers is "In Trade"
Dovedale Computers sells and ships ONLY to customers in New Zealand. All Prices are in New Zealand dollars.
More details can be given at the time of inquiry.
The seller is entitled at any time to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, pricing, invoice or acknowledgement. Due to the seller's administrative processes, errors (if any) may be discovered up to 30 days after the goods have been delivered to the buyer. The seller will notify the buyer promptly of any error or omission discovered by the seller, and give the buyer the option of returning the goods for a full refund.
Data loss is not covered under our warranties, so we recommend that you undertake regular back ups on a separate storage medium (please note that such storage medium is not covered for by a loss of data warranty either).
The Client agrees to bear full responsibility for all data backup prior to any repair or service of computer hardware, software or other equipment by us. The Client hereby indemnifies us from any claim or liability related to data loss for any reason whatsoever.
The seller relies on information from its suppliers and product manufactures. Descriptions, illustrations and literature are therefore not binding on the seller. If the goods do not match the description on the seller's website, the buyer should inform the seller immediately so that the seller may take appropriate action.
All goods are subject to availability. We can change our prices at any time before accepting an order. Also, we can change our prices without prior notice.
We don’t have to provide you any specific goods or services until you have fully paid all money that you owe us.
Risk (including any insurance responsibility) passes to you when you collect the goods (or they are collected for you); or when they are dispatched to you (this includes when we or our supplier releases the goods to a carrier to send to you).
We retain ownership of all goods supplied until we have received full payment for all goods supplied to you. You agree to do anything necessary (including signing documents) to enable us to protect and register our security interest.
The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller's control.
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Any and all warranty's do not cover damage from misuse, accident, negligent, inappropriate or improper operation, maintenance, installation, modification or adjustment.
The seller reserves the right to dispatch the buyer's order in one delivery or by installments. Failure to deliver any installment shall not entitle the buyer to repudiate the contract as to any installments already delivered. The buyer may cancel any undelivered installments. Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.
All freight charges shall be at your cost unless otherwise agreed and stated.
Cancellation of a sale is at our discretion.
Please choose your product wisely, if you are unsure then check with us before purchasing. We will provide you with as much help and information, where possible, but please understand that there are so many different product combinations out there that we cannot fully guarantee that your chosen product will work with every type of hardware or software component.
Conducting your own due diligence by researching the internet, reading review sites or documents and asking around is always the best option before you make an informed decision.
Normally, the manufacturer will supply sufficient compatibility information on their website.
Refunds are at our discretion and if accepted can be given if the faulty or non-faulty product is returned within 5 business days of purchase and the product is in 'condition to resell'. A 25%-50% Restocking Fee may apply. For faulty products this includes all original packaging or boxing and any software or manuals that may have been supplied. For non-faulty products, resalable condition means the goods have not been used.
Goods will not be accepted back if they are not in 'condition to resell' or if the purchase is more than 5 business days old.
We undertake to provide a viable solution to the computer problems of any client - or will not charge the customer. However the client must allow our personnel appropriate time to diagnose the problem and identify a viable solution.
We cannot be obligated to provide a viable solution if the client does not provide copies of licensed software, or the required access to the client’s hardware and peripherals; or the manufacturer no longer stocks required replacement hardware or software.
If the client desires an alternative solution to that offered by us, then we cannot guarantee to provide such alternative solution.
If any provision of these Conditions of Use is held to be invalid or unenforceable for any reason, the remaining provisions shall, to the maximum extent possible, remain in full force and effect.
All conditions, warranties and terms whether implied, statutory or otherwise are excluded to the fullest extent permitted by law.
The seller reserves the right to change these Conditions of Use from time to time by publishing the changed terms on the seller's website. When revised Conditions of Use are published on this website, all orders submitted by the buyer after the revised Conditions of Use are published shall be subject to the revised Conditions of Use.
The contract including these terms and conditions of sale shall be governed by New Zealand Law.
The Fair Trading Act requires anyone who is in trade to make this clear to consumers when offering goods or services for sale online. This informs consumers that they are covered by the Fair Trading Act and the Consumer Guarantees Act.
Dovedale Computers is "In Trade"
Dovedale Computers sells and ships ONLY to customers in New Zealand. All Prices are in New Zealand dollars.
More details can be given at the time of inquiry.
The seller is entitled at any time to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, pricing, invoice or acknowledgement. Due to the seller's administrative processes, errors (if any) may be discovered up to 30 days after the goods have been delivered to the buyer. The seller will notify the buyer promptly of any error or omission discovered by the seller, and give the buyer the option of returning the goods for a full refund.
Data loss is not covered under our warranties, so we recommend that you undertake regular back ups on a separate storage medium (please note that such storage medium is not covered for by a loss of data warranty either).
The Client agrees to bear full responsibility for all data backup prior to any repair or service of computer hardware, software or other equipment by us. The Client hereby indemnifies us from any claim or liability related to data loss for any reason whatsoever.
The seller relies on information from its suppliers and product manufactures. Descriptions, illustrations and literature are therefore not binding on the seller. If the goods do not match the description on the seller's website, the buyer should inform the seller immediately so that the seller may take appropriate action.
All goods are subject to availability. We can change our prices at any time before accepting an order. Also, we can change our prices without prior notice.
We don’t have to provide you any specific goods or services until you have fully paid all money that you owe us.
Risk (including any insurance responsibility) passes to you when you collect the goods (or they are collected for you); or when they are dispatched to you (this includes when we or our supplier releases the goods to a carrier to send to you).
We retain ownership of all goods supplied until we have received full payment for all goods supplied to you. You agree to do anything necessary (including signing documents) to enable us to protect and register our security interest.
The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller's control.
We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Any and all warranty's do not cover damage from misuse, accident, negligent, inappropriate or improper operation, maintenance, installation, modification or adjustment.
The seller reserves the right to dispatch the buyer's order in one delivery or by installments. Failure to deliver any installment shall not entitle the buyer to repudiate the contract as to any installments already delivered. The buyer may cancel any undelivered installments. Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.
All freight charges shall be at your cost unless otherwise agreed and stated.
Cancellation of a sale is at our discretion.
Please choose your product wisely, if you are unsure then check with us before purchasing. We will provide you with as much help and information, where possible, but please understand that there are so many different product combinations out there that we cannot fully guarantee that your chosen product will work with every type of hardware or software component.
Conducting your own due diligence by researching the internet, reading review sites or documents and asking around is always the best option before you make an informed decision.
Normally, the manufacturer will supply sufficient compatibility information on their website.
Refunds are at our discretion and if accepted can be given if the faulty or non-faulty product is returned within 5 business days of purchase and the product is in 'condition to resell'. A 25%-50% Restocking Fee may apply. For faulty products this includes all original packaging or boxing and any software or manuals that may have been supplied. For non-faulty products, resalable condition means the goods have not been used.
Goods will not be accepted back if they are not in 'condition to resell' or if the purchase is more than 5 business days old.
We undertake to provide a viable solution to the computer problems of any client - or will not charge the customer. However the client must allow our personnel appropriate time to diagnose the problem and identify a viable solution.
We cannot be obligated to provide a viable solution if the client does not provide copies of licensed software, or the required access to the client’s hardware and peripherals; or the manufacturer no longer stocks required replacement hardware or software.
If the client desires an alternative solution to that offered by us, then we cannot guarantee to provide such alternative solution.
If any provision of these Conditions of Use is held to be invalid or unenforceable for any reason, the remaining provisions shall, to the maximum extent possible, remain in full force and effect.
All conditions, warranties and terms whether implied, statutory or otherwise are excluded to the fullest extent permitted by law.
The seller reserves the right to change these Conditions of Use from time to time by publishing the changed terms on the seller's website. When revised Conditions of Use are published on this website, all orders submitted by the buyer after the revised Conditions of Use are published shall be subject to the revised Conditions of Use.
The contract including these terms and conditions of sale shall be governed by New Zealand Law.
